Terms & Conditions


RUBIN OF SWITZERLAND - GENERAL TERMS AND CONDITIONS (GTC)

(1) CONCLUSION OF CONTRACT

The contract is concluded when the seller confirms acceptance. Beforehand, by placing the selected goods in the cart and clicking the “buy” “order button”, the customer submits an offer to the seller, which the seller reviews.
The customer can also send the seller an online inquiry about a specific item. After receiving such an inquiry, the seller sends the customer a corresponding offer by email, letter or fax. A contract is only concluded when the customer accepts this offer.
The contract text is stored. The customer receives the contract text by email.

(2) DELIVERY / SHIPPING

Products are shipped after receipt of payment. Delivery is usually made within 1 working day of receipt of payment. Other European countries are supplied exclusively against prepayment.

The risk passes to the customer when the goods are handed over to the shipping service provider.

Returns are shipped at the customer's risk. Responsibility only passes to us once the return has been received and accepted by us.

We recommend sending returns only with shipment tracking.

(2A) COSTS IN CASE OF NON-DELIVERY

If you provide an incorrect or incomplete delivery address when ordering and your parcel is returned to us as undeliverable for this reason, you will bear the resulting costs.
Shipping incurs a postal service fee of CHF 11.90. As the customer, you must bear this fee in any case if you do not collect your parcel or refuse to accept it.

(3) PRICES / PAYMENT

All prices include VAT plus shipping costs. You can pay with all major credit cards and PayPal, or transfer the amount to our bank account.

(4) PAYMENT BY INVOICE

Payment for your order is handled by our partner PowerPay. PowerPay will send you the invoice for your order in the following month. This invoice contains the bank details for your transfer. Please note that the billing address must match the delivery address.

(5) RIGHT OF WITHDRAWAL

Customers who are consumers have a statutory right of withdrawal. You can find information about this in the withdrawal notice.

(6) WARRANTY

Where defects exist, the customer is entitled to the statutory warranty rights in accordance with the following provisions.
Slight deviations in color or texture of our human hair from the color samples available for selection on the website and from the hair strands on our color rings are possible and do not give rise to a right of exchange. It should also be noted that, unless otherwise stated, we sell only 100% human hair and therefore cannot grant any exchange or warranty rights for naturally occurring imperfections such as split ends, dry ends, shorter hairs or color variations.
Can I color the extensions?
In principle, yes. However, we do not recommend it, as this hair has already been depigmented and it is difficult to bleach it. Use only gentle, ammonia-free products. Unfortunately, we cannot guarantee the results. Just as every person is different, this hair also varies, as it is 100% human hair.
We cannot accept any liability for the application of the extensions.

(7) LIABILITY

Apart from liability for material defects and defects of title, the seller is liable without limitation where the damage was caused intentionally or through gross negligence. The seller is also liable for slightly negligent breaches of essential obligations (obligations whose breach jeopardizes the achievement of the purpose of the contract) and for breaches of cardinal obligations
(obligations whose fulfillment is essential for the proper performance of the contract and on whose observance the customer regularly relies), but in each case only for the foreseeable damage typical of the contract. The seller is not liable for slightly negligent breaches of obligations other than those stated above.

(8) FINAL PROVISIONS

Amendments or additions to these terms and conditions must be made in writing. This also applies to any waiver of this written form requirement.
Should individual provisions of this contract be invalid or conflict with statutory provisions, the remainder of the contract shall not be affected. The parties shall by mutual agreement replace the invalid provision with a legally valid provision that comes closest to the economic intent and purpose of the invalid provision. The above provision applies accordingly to any gaps in the contract.
PowerPay
Rubin of Switzerland AG has assigned the invoice claim to MF Finance AG (Am Bohl 6, 9004 St. Gallen; Tel: 071 225 40 30; info@mfgroup.ch; www.mfgroup.ch). The invoice for your order will therefore be sent to you separately by MF Finance AG. Only payments made to MF Finance AG discharge your debt.
https://www.mfgroup.ch/AGB_Files/PP_AGB_Checkout_de.pdf
I acknowledge that the resulting invoice claim will be assigned to PowerPay (MF Finance AG). I also consent to the transfer to PowerPay of the data required to process the purchase on invoice and to carry out an identity and credit check. I also agree to the PowerPay terms and conditions.
https://powerpay.ch/monatsrechnung/agb/